TERMS & CONDITIONS

SPECIAL RATES

  • All hotel rates are our special discount rate for booking made though Cheap Balihotels dot com only NOT direct to the hotel.
  • Rates features are including 21% tax and service charges and are quoted in US Dollars.
  • Room rates are quoted per room per night.
  • Extra bed rate is per bed per person.
  • Child with extra bed will be charged as per adult extra bed.

CANCELLATION PROCEDURES

  1. Normal Season
    • One night room charge for any cancellation within 14 days prior to the arrival date.
    • Early check out will be charged one night room value.
  2. July, August, September
    • One night room charge for any cancellation within 21 days prior to the arrival date.
    • Two nights room charge for any cancellation within 7 days prior to the arrival date.
    • Early check out will be charged two nights room value.
  3. 20 December - 10 January and Chinese New Year
    • One night room charge for any cancellation within 45 days prior to the arrival date.
    • Two nights room charge for any cancellation within 30 days prior to the arrival date.
    • Full nights room reserved will be charge for any cancellation within 14 days prior to the arrival date.
    • No refund for early check out.

RESERVATION AND CONFIRMATION PROCEDURES

  • All reservation shall be guaranteed by valid credit; VISA, MASTER or AMEX or DEBIT CARD.
  • The credit card will be charge once the booking has been confirmed.
  • Hotel voucher will be issued after payment and will be faxed directly to the respective hotel.

PAYMENT PROCEDURES

  • All US Dollars charges will be converted into local currency that is IDR or Indonesia Rupiah.
  • The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.
  • NO CREDIT FEE will be applied.

REFUND PROCEDURES

  • All refund will charged 3% additional fees and will be credited to your credit card.
  • Takes up to 14 working days to have your refund credited on your credit card.